Terms & Conditions

Terms and Conditions

We ask for all families to read our football centre policies and procedures. This enables parents and carers to understand our expectations and determine the suitability of THA Football Centre for their child.  

Booking Fees

Our online booking system is via Class for kids.

Your booking is not confirmed until payment has been received. Bookings need to be paid in full prior to attending our classes.

 Availability

Group Coaching

Places are subject to availability – with 10/12 places for each age group being available depending on the type of session. Numbers are indicated on our online booking system Class for Kids. This is regularly updated and when all places are sold there is a facility to join a waiting list, should a place become available, you will be informed via email.

1:1 Coaching

Places are subject to availability – with 1 place available per coach. This is regularly updated online with our online booking system Class for Kids. When all places are sold there is a facility to join a waiting list, should a place become available, you will be informed via email.

Standard Payment

Payment is made during booking of the football session by credit/debit card or via PayPal. The booking system can be accessed via our website or links via our social media activity.

Group Coaching Sessions

Group coaching sessions are subject to 50% cancellation fee and the remainder will be refunded to you by the original payment method. Alternatively, we can keep the full amount as credit for use in the future (see Credit Notes below).

1:1 Football Coaching Sessions

1:1 Football Coaching sessions are non-refundable as a coach is employed specifically to run that private session.

Cancellations

Cancellations must be made 24 hours prior to the football session starting and can only be made by our Membership Team, please call 07719 374139 to discuss your booking.

Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved.

We don't issue refunds for missed sessions due to your own circumstances.

If there are any sessions missed due to typical bad weather, we will offer a make-up session, or parents will be refunded.

Credit Notes

When a credit note is awarded, this is valid until the end of the current School term. You can use the credit towards any dates that fall before it expires.

Change your booking

We will change a booking like for like at any point (subject to availability). If you are changing your original package, this may incur a charge or a refund or credit note. We will always advise you of the most cost-effective way to amend your booking.

Discounts and offers

We offer various discounts in the form of multi session buy deals, discount codes and multi-buy deals. Only one discount can be applied per booking and cannot be used in conjunction with any other discount or promotion.

Introduce a friend.

We have an offer scheme whereby if your child introduces a friend, once they have completed payment and attendance of four session (or two 1:1 sessions), we will reward you with two free group sessions or one free 1:1 session.

Waiting lists

If the Football group session you require is fully booked, you can opt to go on to a waiting list on our Class for Kids booking system. You will be placed on a waiting list and in the event of any cancellations you will receive an automatic email to book your child on to the football session.

Exclusions

We reserve the right to exclude or refuse any person at any time prior to and during the sessions if, in our opinion, that person is incompatible with the general wellbeing of the football session being run.

To give the very best experience, we have a number of policies in place regarding the safety and welfare of the children in our care. View our policies >>>

Circumstances Beyond Our Control (Force Majeure)

We reserve the right to cancel any THA Football Centre Football Session, at any time, and with any notice period, in the event of circumstances beyond our control preventing us from operating as we planned. This clause applies to the cancellation of any and all THA Football Centre booking made.

In the event of the cancellation of a THA Football Centre booking due to circumstances beyond our control, we reserve the right to review and amend our refund policy.